Privacy Policy

1. Introduction

This Privacy Policy explains how Communally ("Communally," "we," "our," or "us") collects, uses, shares, and stores information when you use our app. By using Communally, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Account details such as your name, email address, age, username, and profile photo.
• Profile details such as skills, descriptions, preferences, ratings, and account settings.
• Content you create, including job posts, applications, messages, reports, and support requests.
• Transaction details related to payment flows, payout status, refunds, and connected payment accounts.
• Location information if you grant permission or if you manually provide location-related information.
• Device, log, diagnostic, and usage information, such as app version, device type, and crash or performance data.
• Information received from third parties you use to sign in or receive payments, such as Google, Firebase, Apple, or Stripe.

3. How We Use Your Information

• Create and manage accounts.
• Show job opportunities, profiles, and applications.
• Enable messaging, notifications, ratings, and safety-related features.
• Facilitate payment and payout flows through third-party providers.
• Detect, investigate, and help prevent fraud, abuse, unsafe behavior, or violations of our Terms.
• Personalize and improve the app.
• Provide customer support.
• Comply with legal obligations and enforce our rights.

4. How We Share Your Information

• With other users when needed for the platform to function, such as profile details, job posts, applications, ratings, and messages.
• With service providers that help operate the app, such as hosting, database, authentication, analytics, communication, customer support, and payment providers.
• With parents or guardians where our product flow or applicable law requires parental approval or involvement.
• When required by law, legal process, or to protect the rights, safety, or property of users, Communally, or others.
• As part of a merger, acquisition, financing, sale of assets, or similar business transaction.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or request a copy of certain personal information. You may also manage some information directly in the app. To submit a privacy request, contact privacy@communally.app.

7. Location Information

• We may use location information to show nearby opportunities, improve relevance, support safety-related features, or help users describe where services will take place.
• Location-based features may rely on device permissions, approximate location, or address information supplied by users.
• You can limit location permissions in your device settings, but some features may not work correctly without them.

8. Children's Privacy

• Communally is not intended for children under 13.
• Where required by our product flow or applicable law, users under 18 must obtain parent or guardian approval.
• If we learn that an account was created in violation of age requirements, we may suspend or delete the account and associated data.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to operate the app, maintain records, investigate abuse, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable law.

10. Third-Party Services

Communally uses third-party services that may process data on our behalf or in connection with features you choose to use. These may include Google, Firebase, Apple, Stripe, hosting providers, analytics tools, and messaging or support vendors. Their handling of information is governed by their own terms and privacy notices.

11. California Privacy Rights (CCPA)

If you live in California or another jurisdiction with specific privacy rights, you may have additional rights under local law. We do not sell personal information for money. To submit a request, contact privacy@communally.app.

12. European Privacy Rights (GDPR)

If laws such as the GDPR apply to you, you may have additional privacy rights, including rights of access, correction, deletion, portability, objection, restriction, and complaint to a supervisory authority, subject to applicable conditions and exceptions.

13. Cookies and Tracking

Our app and service providers may use identifiers, logs, local storage, and similar technologies to support authentication, security, preferences, analytics, and app functionality.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we may update the date above and provide additional notice where appropriate. Your continued use of Communally after the updated Policy takes effect means you accept the revised Policy.

15. Contact Us

For privacy questions or requests, email privacy@communally.app or legal@communally.app.

By using Communally, you acknowledge this Privacy Policy.